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COVID-19: BOOK WITH CONFIDENCE


We, at InnWalking (@Traventuria), have always had flexible booking conditions, and in these unprecedented times we’ve gone one step further with our COVID-19 refund policy, concerning the hiking holidays booked direct with us.


FOR 2024, FOR PEACE OF MIND, WE ARE OFFERING A REFUND GUARANTEE!


REFUND GUARANTEE CONDITIONS:


1) If the country you are going to closes its borders for passengers, coming from your country, and your travel dates fall into the border closure period
OR
2) If the country you are going to or the country you are coming from have introduced obligatory self-isolation measures (either reciprocal or not), and these measures affect your travel dates
YOU WILL BE ELIGIBLE FOR A REFUND of the amount you paid (minus 5% fee, but not less than 50 Euros per person). The monies will be refunded to you within 30 days of receiving a written notice from you on our email info@innwalking.com (incl. your reference number). Those, who wish to keep their money paid to us as a credit for a new booking, can rely on the full amount owed, thus avoiding the fees mentioned above.


We have adopted arguably the best standard payment terms on the market: we ask for 200 Euros per person at the time of booking (bigger amount for more expensive or longer than a week programs). The balance is due 45 days before the tour starts.

We highly recommend that you take out a proper travel insurance, covering also trip interruptions due to Covid-19-related conditions. It is important that you check the small-print in your travel insurance policy about what is really covered before purchasing it.